Privacy Policy

The protection of personal data is a core operational principle at Stake. This section outlines what information is collected, the purpose for which it is gathered, and the rights available to users under Indian law.

Personal Information Collected

Stake collects the following categories of personal data during registration and ongoing use of the platform:

• Full legal name
• Date of birth
• Residential address
• Email address and contact number
• Government-issued identity documents
• Financial and payment details
• Device and browsing data

Purpose of Data Collection

Personal information is collected strictly for the following purposes:

• Verifying user identity and age in compliance with regulatory requirements
• Processing deposits, withdrawals, and related transactions
• Maintaining account security and preventing fraudulent activity
• Fulfilling legal and compliance obligations under Indian law
• Improving the quality and functionality of services offered

Security Measures in Place

Stake implements both technical and organisational safeguards to protect user data, including:

• Secure Socket Layer (SSL) encryption across all data transmissions
• Restricted internal access to sensitive personal information
• Regular security audits and vulnerability assessments
• Strict employee data handling protocols

User Rights Under Indian Data Protection Law

In accordance with applicable Indian data protection legislation, users hold the following rights regarding their personal data:

• Right to Access: Users may request a copy of the personal data held about them.
• Right to Correction: Inaccurate or outdated information may be corrected upon request.
• Right to Deletion: Users may request the removal of their personal data, subject to legal retention obligations.
• Right to Withdraw Consent: Consent provided for data processing may be withdrawn at any time, subject to applicable conditions.

Requests related to any of the above rights can be submitted through the official support channels listed on the platform.

All personal data gathered through the Stake platform is processed for defined, lawful purposes. No information is used in a manner that is inconsistent with the purpose for which it was originally collected.

Account Management and Transaction Processing

Personal information is used to:

• Create and maintain user accounts
• Process financial transactions, including deposits and withdrawals
• Authenticate user identity during login and verification procedures
• Resolve account-related queries and disputes

Service Optimisation and Analytics

Aggregated and anonymised data is used to:

• Analyse platform usage patterns
• Improve the functionality and performance of the website
• Identify and address technical issues
• Develop new features based on user behaviour trends

Regulatory Compliance

Certain data is processed to meet obligations imposed by law, including:

• Anti-money laundering (AML) checks
• Know Your Customer (KYC) verification requirements
• Reporting obligations to authorised regulatory bodies

Marketing Communications

Where users have provided explicit consent, personal data may be used to:

• Send promotional information related to available services
• Deliver personalised offers and notifications
• Conduct surveys to improve service quality

Users may opt out of marketing communications at any time through account settings or by contacting the support team. All data processing activities are conducted in full compliance with applicable legal frameworks.

Stake provides users with straightforward procedures to access, review, and manage the personal data held on their account.

Requesting Access to Personal Data

Users who wish to obtain a copy of their stored personal information may submit a formal request through the platform’s designated support channels. Upon verification of identity, the requested data will be provided within a reasonable timeframe as required by applicable law.

Correcting or Updating Information

If any personal information on record is found to be inaccurate, incomplete, or outdated, users may:

• Log into their account and update details directly through the profile settings
• Contact the support team with supporting documentation to facilitate corrections

Data Deletion Requests

Users seeking to have their personal data removed from the system may submit a deletion request. Such requests will be processed in accordance with legal retention obligations, meaning certain data may be retained for a prescribed period as required by regulatory or legal frameworks.

Consent for Security Checks

By registering and using the platform, users provide consent for Stake to conduct security-related checks. These may include identity verification, fraud detection processes, and background screening as required under applicable Indian regulations.

Payment Data Processing

Payment-related personal data is processed through authorised third-party electronic service providers. These providers are contractually bound to maintain the confidentiality and security of all financial information. Personal payment data is not stored beyond what is necessary for the completion of a transaction, unless required by law.

Stake does not provide services to individuals under the age of 18. The platform is designed exclusively for adult users, and registration is restricted to persons who meet the minimum age requirement.

Age Restriction Policy

• All users must be at least 18 years of age to register and participate on the platform.
• During the registration process, users are required to confirm that they meet the minimum age requirement.
• Age verification is conducted as part of the standard Know Your Customer (KYC) process using government-issued identity documentation.

Limitations on Age Verification

Despite best efforts, the platform cannot independently verify the age of every individual without supporting documentation. Users are required to provide valid proof of age upon request. Access to the platform may be restricted until verification is successfully completed.

Requests from Parents or Guardians

If a parent or legal guardian believes that a minor has registered on the platform or has had personal data collected without appropriate authorisation, they may:

• Contact the support team immediately through the official channels listed on the website
• Provide the relevant account details and supporting documentation
• Request the deletion of the account and all associated personal data

All such requests will be reviewed promptly, and appropriate action will be taken in accordance with applicable child protection and data protection laws in India.

As a globally operating platform, Stake may transfer personal data to countries outside of India, including jurisdictions where affiliated entities, partners, or service providers are located.

Scope of International Data Transfers

Personal data may be transferred to and processed in other countries for the following reasons:

• To facilitate services provided by international payment processors and technology partners
• To fulfil contractual obligations involving cross-border entities
• To support regulatory compliance activities in jurisdictions where Stake holds operating licences

User Consent for Data Transfers

By accessing and using the platform, users acknowledge and consent to the transfer of their personal data to countries outside India. This includes jurisdictions that may have different data protection standards than those applicable in India.

Safeguards Applied to International Transfers

All agents, affiliates, and third-party partners involved in international data processing are required to:

• Adhere to strict data confidentiality agreements
• Implement security standards consistent with those applied by Stake
• Process personal data only for the purposes for which it was originally collected

Stake does not transfer personal data to third parties for commercial exploitation or any purpose inconsistent with this policy.

This section outlines the legal basis upon which certain provisions of this Privacy Policy operate and the scope of its application.

Purpose of the Legal Disclaimer

The legal disclaimer serves to define the specific legal framework applicable to the relationship between Stake and its users with respect to the collection, processing, and storage of personal data. It may modify the scope or application of certain general norms in order to establish a clear and defined legal regime governing data practices on the platform.

Conditions of Applicability

This disclaimer applies to any user who has accepted the Privacy Policy through one of the following means:

• Signing or electronically acknowledging the policy during the registration process
• Ratifying the terms through continued use of the platform
• Formally joining the agreement by completing account registration

Effect of Acceptance

Upon acceptance, users are bound by all provisions contained within this document. The terms set out in this policy constitute a legally binding agreement between the user and the platform with respect to the handling of personal data. Any amendments to this policy will be communicated to users, and continued use of the platform following such communication constitutes acceptance of the updated terms.

Stake uses cookies and similar tracking technologies on its website to improve the experience of users and ensure the platform operates efficiently.

What Are Cookies

Cookies are small text files stored on a user’s device when they visit a website. These files allow the website to recognise the device on a subsequent visit and retrieve previously stored preferences or session data.

How Cookies Are Used

The platform uses cookies for the following purposes:

• Statistical Analysis: To collect aggregated data on how users interact with the website, including pages visited and time spent on the platform.
• Behavioural Analysis: To understand user activity patterns and improve the layout and structure of services.
• Personalisation: To remember user preferences, language settings, and account configurations.
• Performance Optimisation: To identify and resolve technical issues, reduce loading times, and ensure consistent website functionality.

Cookie Storage Period

Cookies placed by the platform are stored on the user’s device for a period of up to one year from the date of issue, unless the user clears their browser data or adjusts cookie settings prior to that period.

Managing Cookie Preferences

Users may control or disable cookies through their browser settings at any time. Disabling certain cookies may affect the functionality of some features on the platform. Details on managing browser-specific cookie settings are available through the respective browser’s support documentation.

The use of any services provided on the Stake platform constitutes full and unconditional acceptance of this Privacy Policy.

Requirement for Acceptance

Users must accept the terms of this policy before accessing or using any features available on the platform. Acceptance may occur through:

• Completing the registration process
• Continuing to use the platform after being notified of this policy
• Acknowledging the policy through a designated consent mechanism during account setup

Precedence of the Current Version

This document represents the most current version of the Privacy Policy. It supersedes all prior versions of the policy that may have been in effect at any previous point in time. In the event of any inconsistency between this version and any earlier version, the terms of the current document shall prevail.

Policy Updates

Stake reserves the right to amend this policy at any time. Users will be informed of material changes through notifications on the platform or via registered contact details. Continued use of the platform following the publication of an updated policy constitutes acceptance of the revised terms. Users who do not agree with the updated terms are advised to discontinue use of the platform and contact the support team regarding account closure.

Stake may share personal data with designated third parties in accordance with the provisions of this policy and applicable laws.

Circumstances for Sharing Data

Personal information may be disclosed to third parties under the following circumstances:

• To resolve disputes between the platform and its users
• To fulfil contractual obligations involving third-party service providers
• To comply with legal requirements, court orders, or regulatory directives
• To facilitate technical services such as payment processing, identity verification, and fraud detection

Transparency in Third-Party Disclosure

In most cases, the third parties who may receive personal data are listed on the platform. In instances where a specific third party is not listed, Stake will disclose:

• The purpose for which the data is being shared
• The volume and category of personal information involved

This information will be made available to users upon request or communicated prior to the transfer taking place.

User Consent for Third-Party Transfers

By providing personal information on the platform, users grant consent for that data to be transferred to relevant third parties as outlined in this policy. Data shared with third parties is limited to what is necessary for the stated purpose and is governed by strict confidentiality obligations.

Stake does not sell personal data to third parties for commercial or marketing purposes.

The Stake website may contain hyperlinks to external websites and online resources that are not operated or controlled by Stake.

Scope of This Policy

This Privacy Policy applies exclusively to the Stake platform and its associated services. It does not extend to any third-party websites that may be accessed through links found on the platform.

No Liability for External Sites

Stake is not responsible for the data collection, storage, processing, or privacy practices of any external website. Each third-party website operates under its own terms and privacy policies, which may differ significantly from those of Stake.

User Responsibility

Users who navigate to external websites via links on the platform are advised to:

• Review the privacy policy of each external resource before submitting any personal information
• Exercise caution when interacting with third-party platforms
• Contact the respective website operators directly for information about their data handling practices

Stake cannot be held liable for any data-related issues that arise from a user’s interaction with external websites or platforms linked from the Stake site.